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Zendesk

Integrate your app with Zendesk

Save weeks of engineering building a native Zendesk integration for your customers with our embedded integration platform.





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Build a native Zendesk integration in hours, not weeks.

Embed Paragon's SDK in your app and build a native Zendesk integration without worrying about integration infrastructure. Check out the Paragon Zendesk integration docs for more information.

  • White labeled, native javascript UI for your users
  • Fully managed authentication & token refresh
  • Visual workflow builder for customizing integrations
  • Access to any Zendesk API endpoint
  • Fully configurable by your end users
Start Building →
Paragon
Paragon

Connect to users' Zendesk Support

Connect to your users’ Zendesk account to create, access, and update tickets in their Zendesk account. Paragon enables you to sync data between your app and your users’ Zendesk account, for example:

  • Create or update tickets in your users’ Zendesk account
  • Sync tickets from your users’ Zendesk account
  • Add comments to tickets in your users' Zendesk account

Zendesk

Workflow Actions

Zendesk

Workflow Actions

API

This is an API-only integration - workflow actions for this integration are still in development. You can still connect user accounts, build workflows, and access any API methods for this integration.

Seamless user experience

Paragon’s Connect Portal provides a seamless onboarding experience - allowing your customers to activate and configure integrations without leaving your app.

Read the docs →
List of integrations in Paragon

Ship integrations without the hassle

Accelerate your integration roadmap with our growing library of pre-built integrations with the most popular SaaS applications.

Support Ticketing

Integrate your app with Zendesk

Ship the native Zendesk integration your customers need in under a week with our embedded integration platform.
Support Ticketing
COMING SOON

Integrate your app with Zendesk

Ship the native Zendesk integration your customers need in under a week with our embedded integration platform.
Support Ticketing
Api

Integrate your app with Zendesk

Ship the native Zendesk integration your customers need in under a week with our embedded integration platform.

Out of the box Zendesk authentication

Paragon securely stores and manages your customers’ credentials and refresh tokens across every integration you build, with a single call.
Supports Zendesk authentication
Hosted or on-premise deployment options
Learn more
Zendesk

Skip the Zendesk API docs

We’ve abstracted the most common Zendesk API endpoints so you can focus on building the logic for your customers’ use cases.
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Action

Create Ticket

Create a ticket in your users' Zendesk.

Action

Update Ticket

Update a ticket in your users' Zendesk.

Action

Add Comment to Ticket

Add comments to a ticket in your users' Zendesk.

Action

Search Tickets

Search for tickets in your users' Zendesk.

Action

Get Ticket by ID

Get a specific ticket from your users' Zendesk.

Action

Get Users

Get users from your users' Zendesk.

Trigger

New Ticket

Receive webhooks when tickets are created in Zendesk.

Trigger

Ticket Updated

Receive webhooks when tickets are updated in Zendesk.

*We provide full parity to the Zendesk API so you can build any use case your customers need.

Get ahead with our Custom Integration Builder

While our pre-built Zendesk integration is still in development, you can easily build it with our Custom Integration Builder
Fully managed authentication
Extensible workflow builder with cloud functions
Version history & testing environments
Native, white-labeled end-user UI
Learn more
Zendesk

Build any Zendesk integration use case

Connect to your customers' Zendesk accounts and make requests to any Zendesk API endpoint.
Start building

Skip the Zendesk API docs

We will abstract the most common Zendesk API endpoints so you can focus on building the logic for your customers’ use cases.
Action

Create Ticket zendesk

Action

Update Ticket zendesk

Action

Add Comment to Ticket zendesk

Action

Search Tickets zendesk

Action

Get Ticket by ID zendesk

Action

Get Users zendesk

Trigger

Trigger: New Ticket zendesk

Trigger

Trigger: Ticket Updated zendesk

Action
Zendesk Action
Action
Zendesk Action
Trigger
Zendesk Trigger
Coming soon
*We provide full parity to the Zendesk API so you can build any use case your customers need.
DEVELOPER PLATFORM

Built for Developers

Paragon's gives you control and flexibility to rapidly ship a native Zendesk integration for your SaaS application.
Modern SDK and API
Scheduled, event-based & Zendesk webhook triggers
Cloud functions
Version history & testing environments
DEVELOPER PLATFORM

Built for Developers

Paragon's gives you control and flexibility to rapidly ship {a/an} Zendesk integration with your SaaS application.
Modern SDK and API
Scheduled, event-based & Zendesk webhook triggers
Cloud functions
Version history & testing environments

Explore all integrations

Paragon makes it easy to ship integrations with dozens of other SaaS applications, not just Zendesk

HubSpot
Salesforce
Dynamics
Pipedrive
CRM
Marketo
Pardot
Eloqua
Klaviyo
Marketing
JIRA
Asana
ClickUp
Zendesk
Task Management
QuickBooks
Xero
Netsuite
Sage
Accounting

Ready to get started?

Book a demo or start building with Paragon today.